Returns, Refunds & Exchange Policy

Return Policy

Returns are not acceptable out of Turkey since the customs difficulties and shipping expenses are high. If the erroneous or defective item is delivered, the item can be returned if you confirm to bear custom and shipping cost. For any other reasons, returns will not be accepted. Items will be double checked and erroneous or defective items will not be delivered.

Products cannot be returned under these conditions: -

Cleaning and drying the products under the conditions that do not comply with the washing instructions on the labels, - Alterations, deformations or deterioration of the original design of the product is not covered by the warranty. - If the ordered product error occurs due to customer use or the product has been used, return of the product will not be accepted.

In the event that the products you send remain to the customs, the responsibility rests to customers, does not accept any responsibility in such a case.